RETURN & REFUNDS
Effective Date: 12.1.24
At CLCATO LLC, customer satisfaction is our priority. Please read our return policy carefully before making a purchase.
All Sales Are Final
Due to the nature of our products and services, all sales are final. We do not accept returns, exchanges, or issue refunds once a purchase has been completed.
Exceptions
We may consider exceptions in the following circumstances only:
- You received an incorrect item that does not match your order.
- The product was damaged during shipping.
For these exceptions, please contact us within 7 days of receiving your order at info@leightoncato.com with the following details:
- Your order number.
- A description of the issue.
- Photographic evidence (if applicable).
Damaged or Incorrect Items
If your order arrives damaged or incorrect, we will work to resolve the issue by offering a replacement. Refunds will not be provided.
Contact Us
If you have any questions or concerns about this Return Policy, please contact us:
- Email: info@leightoncato.com
- Mailing Address:
447 Broadway, 2nd FL #952
New York, NY 10013